Successful treatment depends on many things. Of course, specialist training and qualifications are important - but so is commitment.
Patients don't care how much we know until they know how much we care.
However, our commitment is still only part of what makes treatment successful as patients also need to be committed. Patients (and their parents) are not just passengers on a journey, they are active participants.
Taking a close interest in what is happening makes a real difference to the quality of the end result.
May I take this opportunity to say a massive thank you to Robert for making my teeth look beautiful and straight for my wedding. Robert was friendly and explained everything to me really well. I'm delighted with the results. I received a 1st class attention from when I contacted your orthodontist and through all the treatment. A big thank you also to all the staff you were always pleasant, friendly, welcoming and made me feel so relaxed. Claire Padmore
Lucy did an amazing job on my teeth as a teenager and then later, despite my numerous attempts to ruin them, she has managed to bring them back to their former glory. James
"What a remarkable job you have done, I am happier than ever and smiling permanently due to your practice" Mr Pitters
I just wanted to say a big thank you to Lucy for seeing me at such short notice yesterday to fix my retainer. She is always so lovely (as are all the staff) and I really enjoy all my visits there - I am really pleased with the improvement in my smile and am only sad that I generally now no longer need to visit regularly!! Linda W, June 2019